Exchange & Return Policy

  1. Time Limit: Exchange ya Refund claim karne ke liye delivery milne ke 48 ghanton ke andar rabta karna lazmi hai. 48 ghanton ke baad koi bhi claim qabool nahi kiya jaye ga.
  2. Items Purchased in Sale: Jo items Sale ya Discounted price par khareede gaye hon, un par Refund policy apply nahi hoti. Sale items sirf size issue ki surat mein exchange ho sakte hain

  3. Product Condition: Product bilkul asli halat mein hona chahiye. Tags lage hon, packing kharab na ho aur item unused (unwashed) ho. Istemal shuda product exchange nahi kiya jaye ga.

  4. Shipping Charges: Wapsi ke liye parcel bhejte waqt courier ke tamam charges customer ko ada karne honge. Kiunki Allow to open ki policy ke mutabiq Exchange or Refund claim nahi kiya jayega.

  5. Refund Process: Agar aap refund chahte hain, toh product wapas milne ke baad inspection hogi. Refund ki surat mein Rs. 250 Service/Processing fee deduct ki jaye gi. Baqi rakam 2-3 dino mein aapke account mein transfer kar di jaye gi.

  6. Color & Material: Mobile ya Computer screen ki lighting ki wajah se rang mein thora farq aa sakta hai. Is bunyad par refund nahi hoga. Iske ilawa natural fabric 5-7% tak shrink ho sakta hai, jo ke normal baat hai.

  7. Pre-Payment Inspection: Agar Parcel Slip Par Allow to open Before Payment Mentioned hoa to un parcels par Bronz Fashion Claim Qabool nahi karega.

  8. Return Address: Parcel is Address par send karen (286 A, Street 2 E, opposite Noor Bhai Pan Shop, Mehmoodabad # 4, Karachi

  9. Exchange & Return Process: Parcel receive hobe ke baad hum khud ap sy rabta karen ge

    Details dene ke 2 Options

    Option 1: Ye details paper par likh kar parcel ke andar daal dein:
    • Apna naam
    • Order number
    • Active phone number
    • Exchange ya Refund reason

    Option 2: Original parcel slip agar available ho to woh andar daal kar bhej dein.

    Har Exchange par Rs.250 charges apply honge.